@ jlebpad23 wrote:
Great suggestion, thank you. I went into IRS.gov/account, signed in, and the PIN number had been changed!! I had to go under Profile and scroll down to find this update. Why don't they use an alert pop up on their site saying something like "Get your UPDATED six digit pin number to file 2024 taxes"? Why such mystery? I now need to wait the 24-28 hours while my erroneous PIN causes me to be rejected again to submit this updated pin. No button to cancel submission. I think TT could go A LONG WAY to ask people to check their IRS site for an updated PIN rather than all this confusion. Your input has been the best so far. I tried calling customer service at TT and they were not helpful but wanted me to let them see my computer!! AWFUL idea in this age of cyber hacking! While customer service was coming up with no ideas, I read your reply, went to IRS.gov and found the different pin. I HOPE IT WORKS.
You're welcome. I'm glad you were able to get your new 2025 IP PIN. I'm keeping my fingers crossed for you.
