I turned off the computer's antivirus protection, and it still doesn't work. I am able to sign in to Charles Schwab and get the "Success! We've got your tax information. You can return to Turbo Tax" message, but when I go back to Turbo Tax the download still isn't there.
Any other ideas? Would love to get this resolved so I don't have to enter manually as there is much to enter this year, but will do it if I have to.
