TurboTax error 2755 typically indicates an issue with the Windows Installer service, often related to insufficient permissions or a corrupted installation. Here's a breakdown of potential causes and solutions:
Possible Causes:
Permissions Issues:
The installer may not have the necessary permissions to access files or directories during the installation process. Here's How to Switch Out of 'S' Mode for Windows 11.
User Account Control (UAC):
UAC enabled by default can restrict even administrator users during installation.
Temp Directory Issues:
The installation might not have access to the Temp directory, or the Temp directory might be full or corrupted.
Troubleshooting Steps:
- Run as Administrator: Right-click the TurboTax installer and select "Run as administrator".
- Check Windows Installer Service:
- Open the Services console (type services.msc in the Run dialog).
- Locate the "Windows Installer" service.
- Ensure the "Startup type" is set to "Manual" or "Automatic" (if it's disabled, change it).
- Disable UAC Temporarily: Temporarily disable UAC during the installation process (with caution, as it can compromise security).
- Check Windows Updates: Make sure your Windows operating system is up to date.
- Check Disk Space: Ensure there's enough free space on the drive where you're installing TurboTax.
- Repair Windows Installer: You can try repairing the Windows Installer service using the Windows Installer Cleanup tool.
- Try a Different Installation Method: If you're using a downloaded version, try uninstalling and reinstalling from your MyDownloads folder.
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