Agreed with others - you are billed prior to being able to review your tax return and then it’s immediately submitted with errors, causing a rejection or worse a tax return being filed where the data does not match up with what’s been reported onto 1099 forms, W-2s, and the list goes on. In my case, I was charged once again for the person that screwed it all up to go back in and fix the return so it’s not rejected. Users Beware, a federal tax filing cost upwards of the $500-$600 range with the state tax filing involved. The customer service representatives are argumentative and do everything to blame the client. Second, year customer and it is my last nightmare use of this company.
