Your account is unique to the ID and password that you established and can not be accessed by anyone else,
- but it can not be completely removed from the system.
- Clear and start over which will remove all data from the return.
You can try to access the Free edition
- Log into TurboTax
- On the left sidebar at the bottom
- Select Switch Products [Up Arrow]
- Upgrade
- Downgrade
- Clear and start over
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