JotikaT2
Employee Tax Expert

Get your taxes done using TurboTax

There is an error in the file I received so I'm unable to open it.  Let's try this.  Make sure your program is updated.  This can be done by logging into your desktop product. Select Online in the menu on the top, and then select Check for Updates.

 

 

If that does not update your program, you can also manually update your program.

 

Then, please follow those steps again to generate the token. 

 

@helpmedesktopuser 

 

For a Mac, go to the menu at the top of the screen, select Help, then Send Tax File to Agent.

 

@Hanalei 

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