YES, absolutely they're ripping consumers off! As I walked through Federal and State Taxes this afternoon, getting ready to be able to just file my Federal tax return, I discover I'd have to pay an additional $64 for my State tax form when all I want to do is print it and send it in myself! Umm, no...I'm not paying $64 for a $9 refund! All I wanted to do was file my Federal tax form, then print the State form and send it in to my state's Dept of Revenue the way I've done for the past 14 years.
NOW the way TurboTax is set up, you have to input your credit card and there's NO indication that you can just print the State form out yourself and mail it in vs having them file it for you. So not wanting the potential of an additional $64 on my credit card with probably NO way to get it refunded, I deleted the State tax return info (the ONLY way I could file my Federal return and not be charged an additional $64) and send the Federal tax filing to the IRS. I was thinking I could go back after the Fed return was accepted and fill in the State return and print it out. NOPE. Again, perhaps the user is able to print out their state return? But they give NO indication that you can do that prior to inputting your CC info.
Deceptive practices, TurboTax, and makes me not inclined to use it ever again.
