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Get your taxes done using TurboTax
I had entered the PIN in the Identity Protection screen, re-did the return (without importing any info), and still only got the "enter 5 digit pin" message.
If I print the return, the 6-digit pin does show up on the signature page.
I have uninstalled TT,2024 did a registry scrub, and reinstalled it. Did a complete new return (again not importing anything), and same problem.
I installed TT 2024 on a different machine, again a complete new return with no imports, and the same problem.
Thanks in advance for any suggestions to e-file. I'm kinda resigned to mailing the returns.
‎April 6, 2025
12:27 PM