cmn2847
New Member

Get your taxes done using TurboTax

I had entered the PIN in the Identity Protection screen, re-did the return (without importing any info), and still only got the "enter 5 digit pin" message.

If I print the return, the 6-digit pin does show up on the signature page.

I have uninstalled TT,2024 did a registry scrub, and reinstalled it.  Did a complete new return (again not importing anything), and same problem.

I installed TT 2024 on a different machine, again a complete new return with no imports, and the same problem.

Thanks in advance for any suggestions to e-file.  I'm kinda resigned to mailing the returns.