Reply from Turbo Tax Tax expert ..."For installation and software issues you can contact the TurboTax Support Phone Number"
Above is the reply from the "Turbo Tax Expert" which was off no help. The reason I posted the question to the community was because calling the Turbo Tax Support line was useless. There was no option to contact a live person and I was stuck trying to communicate the issue with an automated voice response system on the Turbo Tax end. I made three attempts and didn't get close to the automated voice response system understanding the subject let alone the specific question.
Through trial and error, I ended up resolving the matter myself.
Turbo Tax customer support has steadily declined over the last few years.
