That sounds super frustrating—sorry you’re dealing with that. I’ve had similar issues before where connected accounts just drop out of nowhere (had something like this happen with a subscription linked to my movie app[removed]), and it’s always a hassle.
If you haven’t already, I’d suggest reaching out to support directly with screenshots. They were pretty helpful when I had a syncing issue—hopefully it’s just a glitch with the Newport Group connection.
Fingers crossed it gets sorted soon!
