I am trying to find my 2023 tax information, but I don't understand where it is. I can't even make amendments to it. I spent six hours on the phone and was promised a callback from Brandi two days ago, but I haven't heard anything. You've taken my money, and I even purchased maximum protection, yet everything seems to be missing. Why can't you locate my information? What protection do I have now? You've received my payment, but I haven't received any assistance.
