I called the 800-446-8848 number and got a real human. The issue came when I wished to talk to a real human regarding an active TurboTax Accuracy case. I was told the law prohibits them from talking to customers. Odd in my opinion. The email only for TurboTax Accuracy is confusing and inefficient. I have over a dozen emails from them, which all could have been solved in 1 or 2 phone calls. In addition it takes 2 weeks to get a response. I am curious which law prohibits them from talking to another person?
