So-called free state filing

I've used Turbotax for years, but for the last 5-6 years, I've been charged for all of my state filings (the first is supposed to be free).  Then, new this year, as an Advantage member, I'm supposed to save $5 off state filings ... nope - charged the full amount.  I guess I'm printing copies and mailing them in this year.  So much for the advantage.