I've been trying to file my return for two months now. The "fix" was promised for 3/17, then 3/27, now 4/4?
I share a home with my fiance, I paid for the solar system and want the full credit. I've called Turbo Tax a couple of times, and don't get answers. I finally got to someone who was very nice, and is looking into it, but nothing yet.
Now you are telling us you won't provide a pop up statement to fill in and attach to the return so it can be filed electronically? If that has been the case you should have told us in February and I would have mailed the return then and maybe got the credit by now.
The mail service is terrible since Covid, mail is lost and never delivered and that is becoming common place with our postal "service".
I paid for Turbo tax so I could prepare my return and e file it. I expect a full refund or at a minimum a credit for 2025 Premier!
I have spent hours and hours on this, filing rejected returns, calling Turbo Tax, etc. This is completely unacceptable. Anyone that invested in Solar last year and is having these issues should be refunded and told clearly and honestly IF a fix will be made and when or to mail their return now. April 15 is fast approaching.
Kick this up to someone in upper management that is empowered to take action!
Eric Petersen
