Thanks for your reply.
The page says: "Let's complete your purchase online. Select continue and we'll connect you to our secure online store to finish up your order."
I click continue. After loading, it takes me to a pop-up page that says:
Hmm...it looks like we've hit a slight snag. Please try again or check back in a bit. I've tried again at least twenty times, including yesterday.
It also says to visit TurboTax.com/support, which offers no useful information, although I wasted a bit of time trying to find some.
It also provides a phone number 1-800-4-INTUIT that is similarly useless. I've gone through the bot menu several times. Once I was transferred to silence. No one ever picked up.
Turbo Tax used to be a good product. The 2024 product has been one problem after another.
BTW, the first time I tried to reply to this message it told me it was invalid. It seemed to go through the second time, but I don't see it, so I've had to compose it again. Wasting more time....
Can you help me fix "slight snag" business?
Thanks.
