Yup, that person who replied to you has quite the nasty attitude talking to you as if you're at fault. The same thing happened to me, I scrutinize every page & was never shown the $199 until AFTER I paid in my e-receipt, and now they're claiming they can't refund me: how convenient. Can you share with me how you got a refund? I am not letting these cheapskates get away with their deceptive ways.
