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@DawnC  yes, EIN is absolutely entered on Schedule C, line D. 
It also shows fine on 568 worksheet that gets filed together with 568.

It just doesn’t show on form 568 itself. 

This is for a single member LLC. 
chatGPT is saying that is a known TurboTax issue, EIN is disregarded for single member LLC for federal purposes. But it is still needed for California, but TurboTax desktop edition doesn’t recognize that. 

I am on desktop version, Deluxe - tried both Mac and PC.

any advise on how to get it fixed?

I tried calling but was told I’d need a tax professional for this and I have to pay $60 before speaking to one. Seems bizarre making me pay for something that truly seems like a TurboTax bug.

 Last year I used TurboTax online and had no issues.