I’m so frustrated, I need help and to connect to a live person for it. But I can’t seem to get help with any number or Ai. I still haven’t received my 2023 return. Awful

I haven’t received my last return and I’m trying to get help with filing for an extension this year, because I don’t have my W2s therefore I do not know any “estimated amount” so how am I even supposed to fill out the forms in the first place?