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Turbotax used the wrong dates for estimated tax payments
I'm using TurboTax Premier Version 24.000.0345 on Windows 10.
We incurred a penalty for underpayment of state income taxes in 2024. I did not make any estimated state income tax payments in 2024. In filling out the required worksheet for underpayment of taxes, TurboTax entered dates in 2024 for estimated payments. The penalty amount is calculated based on the number of days between the estimated payment due date (quarterly) and the date of the actual payment. Our actual payment was made when we filed our taxes in February of 2025, but TurboTax entered dates for each quarter in 2024. As a result our penalty was computed incorrectly.
I have no idea where TurboTax got the inaccurate dates for estimated payments. I did not enter them. Can I be reimbursed by Intuit for the amount by which the penalty was miscalculated, under the "100% Accuracy Guarantee"?