Get your taxes done using TurboTax
If you have tried the above suggestions and are running as Administrator, here's How to Turn Off Anti-Virus Programs, as it may be connectivity issue, with the message you are receiving. Another user suggests double-clicking on Etrade in the Search Results window, rather than clicking on 'import now'. It is true that the files you see online are not the same type as the files imported into TurboTax.
If you're using TurboTax Online, clear your Cache and Cookies first.
If you're unable to import, you can make a one-line entry for the totals in the 1099-INT/DIV sections, and here's How to Enter a Summary in Lieu of Individual Transactions in TurboTax Desktop.
In TurboTax Online, you can attach a PDF copy of your 1099-B transactions. Choose 'sales summary' and TurboTax gives you a screen to load your PDF.
Remember that the IRS already has copies of your 1099's. Reporting totals is perfectly acceptable.
