MarilynG1
Expert Alumni

Get your taxes done using TurboTax

If you get the 'hit a snag' message trying to pay for your state Efile, it may be a connectivity issue.  A billing window should open, where you enter your credit card details.

 

If that's not happening, here's How to Turn Off Anti-Virus Programs  to improve your connection with the billing server.  Or go Back a couple screens and re-try.  That worked for me. 

 

If you're using TurboTax Online, clear your Cache and Cookies first.

 

@zd11 

 

 

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