Hello,
I have seen many others complain about this issue, and no solution as to why the update downloading process is so slow (or not at all). Turbo tax 2024 will not update on my Win10 computer. Clearing cache isn't the answer (and it didn't help the other people with the issue).
I've finished my taxes days ago, but I cannot proceed to the "Review" stage because the program insists on doing updates. When the Updates start, I get the Turbo tax 2024 updater pop-up window with "5 minutes" at the bottom, then it stops. It's not just slow, it WON"T update. I've left it running all night, and this morning it's still at "5 minutes" and there is ZERO progress made.
When I first installed the 2024 program, I had the same issue, so I manually downloaded and installed the "w_perrelsuperpatchIS_ttax_2024.exe" patch according to the support blog, waited a couple hours, and got my taxes done. Now my taxes are done, but I can't go to Review or File because the program wants to do updates (and crashes), I went back t the manual download 's the same file I've already downloaded...
This is the most trouble I've had with Turbo tax ever!
-KenJ
