Check your Internet connection. Hardwired connections work best. Try turning router off and on again.
Try using a different browser. Chrome generally works well.
Try clearing your cache and cookies. If after trying all of the options mentioned you still have the same problem:
See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
@pabenson
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
