Colleen, the adviser accidentally called me and hence I was able to ask her about the message she had sent to me. She believed that she had EMAILED me a message. I told her that there was no message in her EMAIL to me, just a link to click which led to the Intuit page. I told her I had been advised to click on the bell icon in the TurboTax app, but there were NO notifications.
I received a second EMAIL from Colleen for an appointment that somehow did not result in us connecting. That EMAIL again gave me a link to the Intuit page. There are again NO notifications when I click on the bell icon. It looks like Live Expert communications are broken, and I should give up on speaking with Colleen.
At least the MAIN issue that she and I were to discuss turned out to be a TurboTax bug, at least I think it was as the issue that appeared with an UPDATE disappeared with a different UPDATE.
