Absolutely just ran into this issue myself. Here I am, ready to begin all my work! I automatically purchase right after filing each year the next year's version when it becomes available, and I was never told this would be an issue! I've done TurboTax every year since 2015 with the automatic updates. I don't like doing it online; it's the worst and doesn't feel nearly as secure and the forms aren't as easy to navigate. Now I just clicked on download and it turns out I need iOS 13 or higher to do TurboTax on my computer? It's way past the 60 day refund for me; what on earth am I supposed to do now?
1. TurboTax did NOT inform me of this new change to their software requirements.
2. I am completely blindsided by this, and I assume most people are at the moment they download the software they have paid for. @turbotax this is completely ridiculous!
I don't want to do the online version, for reasons stated earlier. Simply please fix this issue so I can do my taxes like I always have before!
