Anonymous
Not applicable

Get your taxes done using TurboTax

No, that is incorrect.  It's not a matter of the deluxe version. It's a matter of forcing me into the LIVE version, when I started in the DIY version, and never consented to be force changed to the LIVE version.  I want the DIY Premium version, but I am being forced into getting Live help that I do not want or need, nor will I pay for.  This is a bait-and-switch fraud.  Telling me to erase everything and start over is an additional fraudulent tactic, as that is a method to make me want to just give up and pay the extortion fee for live.  When clearing and starting over, I am forced back into this same rabbit hole AGAIN without my consent.  I am only blocked from the DIY Premium version as you have programmatically made it impossible to switch. Additionally, your "Price Preview" option shows completely different pricing than what you force me to pay in the end for Live guidance which I have NOT selected nor do I want. I have filed an FTC complaint of this fraud. I will clear and start over again, but after 20 years using TurboTax, I will start over in a non-fraudulent software product that is not made by Intuit.  Intuit clearly has no intention of pursuing ethical business standards, and has made fraud their main business model.