Absolutely ridiculous. Had this issue yesterday. Looked for help on Turbotax support page. No answer so called Turbo Tax support. Wasted an hour of my life on the phone.
They had me set up ransomware protection in windows. Did not work. They suggested that I buy a USB drive to try to save the file to it. I asked if they were going to reimburse me for it. The said no so I refused that option. After an hour of stupid suggestions I asked how I can get my money back on the software that I had just bought from Best Buy. They did offer to send me a free download link.
By this time I was done with them. I googled my issue and within 2 minutes I found your solution and it worked. Why isn't this on tech supports top of the list and why hasn't this been fixed by now. Last year of using turbo tax for me.
