If you're using TurboTax Desktop, your files are stored on your computer only, not online anywhere.
When you open TurboTax, try right-clicking and 'Run as Administrator'. One user found his tax file in C:\Users\Admin\Documents, another found them in One Drive, and another in Trash. Your file should be on your computer somewhere, though.
Check your TurboTax documents folder for a file with a tilde sign (a back up in case of computer crash).
You can also Contact TurboTax Support for more help.
@gaurav811
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