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Hmm... it looks like we’ve hit a slight snag
for 2 weeks i have been trying to file my taxes. i have called support and they cannot help
I am filing from the TurboTax Deluxe software on my windows 11 computer from my home.
0 errors in my return. no state to file, all bank information is 100% correct and double checked. internet is working no issues.
the error is as follows
Hmm... it looks like we’ve hit a slight snag
Please try again or check back in a bit.
For answers to your questions, visit us at TurboTax com/support.
try again gets me back to this point over and over
I will not be using this product ever again. support has been useless.
i am tired of the excuses.
my pc is fully updated and browsers have solid security
my internet connection is fine
ping google.com
Pinging google.com [2607:f8b0:4023:1004::71] with 32 bytes of data:
Reply from 2607:f8b0:4023:1004::71: time=35ms
Reply from 2607:f8b0:4023:1004::71: time=33ms
Reply from 2607:f8b0:4023:1004::71: time=31ms
Reply from 2607:f8b0:4023:1004::71: time=36ms
Ping statistics for 2607:f8b0:4023:1004::71:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 36ms, Average = 33ms
now quit passing the buck around and fix the error so i can file my taxes.
AI is a great tool but you need a human to look at this problem.