Thanks.
I use the TurboTax Online. I have:
- Cleared caches
- Used 3 different browsers
- Used 2 different devices
- My internet connection is fine
I was eventually able to manage a very convoluted backdoor to start my return (hard to explain, but involved initiating a search for local experts through the TurboTax website, then clicking a link indicating I’d changed my mind and wanted to do my own taxes). However, when I logged out and tried to sign in again later the same evening, I experienced the same issue: “Oops something went wrong.”
I just checked again. For whatever reason, I am able to log in now, using the same device and browser I had issues with the previous day. I’m not sure what is causing this error, but I’ve noticed other discussions on this forum describing a similar issue. For the time being it seems that my problem has spontaneously resolved. I will reply here if I experience the same issue as I did yesterday.
