I inputted all my tax documents, answered all the questions, etc. and paid a large fee for Turbo Tax to file my taxes. After that I received a receipt from them and that was it. Fast forward to trying to pay my taxes this year and my tax return from 2023 is nowhere to be found. I checked my bank statement and Turbo Tax took the $300+ but there is no evidence of my tax information being turned into the IRS or ever having happened other than my 1098 and W-2 information being on file.
