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2024 Federal return efile rejected with error S3-F1040-144
Here's the message:
S3-F1040-144 - If Schedule 3 (Form 1040), 'ExcessSocSecAndTier1RRTATaxAmt' has a non-zero value, then at least two Form W-2s with the same 'EmployeeSSN' must be present in the return.
I checked (through EasyStep of my TurboTax Desktop Premier) and confirmed that my SSN was shown on both of my W2,s and my wife's SSN was shown on both of her W2s. The excess social security withhold is for me, so my wife's W2s shouldn't matter. I even checked W2s under 'Forms', and my SSN was shown on both W2s.
Experts, any suggestion on solving this issue? TurboTax Smart Check did not show any error. I have zero for box 1 of one of my W2 (IHSS livein provider in Calfornia), but should be fine. I found https://www.thomsonreuters.com/en-us/help/ultratax-cs/1040/1040-e-file-errors/s3-f1040-144 regarding zero on box 1 of W2, but I am not sure if that's correct.
If, unfortunately, I have to mail in my federal tax return, what pages/forms should I print out and send?