alc313
New Member

I have started my 2024 taxes. It's actually near completion. I log back in today. EVERYTHING IS GONE! Including my prior taxes since 2010. Same login. HELP!

Reached out to support and they just ask me to check I have the same login. I do. Can TT restore all the data? When I log in today, it literally asked me to start from scratch even though under the Documents tab, it has all of my 2024 uploads. What should I do?