I'm more angry at Turbo Tax than the retailer. I spent hours in numerous phone calls trying to sort this out. Ttax should have rejected the serial number when I was first installing it. Ttax NEVER said there was a problem with the number, even after numerous calls to tech support. I only found out here what the issue was. I finally got a new SN from Big Home but it was for a different version and I had to pay Ttax an additional $60 to file my taxes. Intuit and Ttax totally dropped the ball and cost me many hours of valuable time. It shows a nasty disregard for their customers.
