For those who ordered from Big Home Tax, I have the fix.
Text them at [phone number removed] and they will send you a new license code.
Then go to Help on the toolbar
Select "switch product"
Then select "activate new product"
Turbotax software will close and you need to re-open TTax and enter the new license.
once I did that, I was able to fill out the payment informatio an de-file my state taxes.
