Get your taxes done using TurboTax

I am a long time customer, and I can't get any help. The software is just not processing the information correctly this year.  This is the worse year I have ever had!!

 

It is reporting funds paid to me from my W2 from my state as taxes I paid to the state.  Thus it thinks I am due a refund when more likely I owe.  Not sure I trust its calculation of my taxes..