Other users who experienced this issue found that the following workarounds resolved it:
- If you transferred 2023 Social Security information to your 2024 return: try deleting the Social Security form that transferred over. Look for Social Sec in the list of Forms in Forms Mode, open it and click on Delete Form at the bottom.
- If you have a supporting details entry for Box 5 of Line A: Remove the supporting details sheet and return to Step by Step, and the interview process goes forward as normal.
-Users have been able to make the needed entries for 2024 in Forms mode.
I have been able to enter Social Security in step-by-step on my Mac where I don't have a prior year transfer with Social Security.
I am making a follow-up request to look into this issue.
@mwb_miami
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