Get your taxes done using TurboTax

First try logging out of the program and logging back in. You can also clear your cache and cookies.

Please ‌ for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

You may also try using another browser.

Make sure to run all updates to your TurboTax Program. Click here for information on manually updating TurboTax.

Then try to enter your Form SSA-1099 by going straight to the SSA--1099 screens as follows:

1. Click on the search icon in the upper right of your TurboTax screen.
2. Type "SSA-1099" in the search box 
3. Click on the link "Jump to SSA-1099"

Your screens will look something like this:

Click here for "Where do I enter an SSA-1099, SSA-1099-SM, or SSA-1099-R-OP1?"