If you have Power of Attorney for a mentally disabled family member, you can use TurboTax to file for them but technically you would need to paper-file the return signed as POA, and submit a Form 2848 to the IRS showing that the POA is authorized to sign the tax return. Use designation "f" for family member if none of the other designations (CPA, EA, attorney, etc.) applies.
Note that the TurboTax licensing agreement specifies that the product may not be used by a paid return preparer.
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