kjhennen
New Member

I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work

should i uninstall it and reinstall with the installer icon?
r-minier
New Member

Get your taxes done using TurboTax

Yes, uninstall and re-insatll.

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kjhennen
New Member

Get your taxes done using TurboTax

I have already uninstalled it and reinstalled it.  Do i have to buy another copy?  can i get reimbursed?