Please try
- Checking the billing address on your credit card and matching the mailing address on your tax return
- If they are not the same then change your mailing address to your billing address.
- Click on My Info on the left side of the screen. Edit you mailing address and Continue.
- Go back to the File section to make your payment.
- After the payment has been approved, go back to My Info and change the address back to the original.
This error can also occur if:
- The internet security settings are set too high.
- Intuit isn't included as a trusted site.
- You're logged into another computer with the same credentials.
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