Well it hasn't gotten any better this year, they OBVIOUSLY don't listen to their customers. They are so focused on pushing their ads and additions, that their software SUCKS. I just got rid of ALL my QuickBooks accounts because of glitches, delays and crashes. Even the customer service person I had to talk to to close my accounts acknowledged that they are seeing and hearing this exact same issue. I tried to download last year's taxes (have been using TurboTax for over 10 years) and it can't find my documents, every screen I go to, I have to bypass a stupid upsell and have wasted an hour trying to get them downloaded.
Very last year I will buy TurboTax.
