Thank you for the response. Just to clarify—I'm using the TurboTax website (online version), not the desktop software that you install on a computer. I’ve already been in contact with TurboTax Support by phone several times and have also worked closely with my assigned Tax Expert. Unfortunately, the issue still isn’t resolved.
It appears to be a system-level error that’s preventing me from viewing or filing my return, even after trying multiple devices, browsers, and networks. The case has been escalated through Facebook support and is supposedly with the leadership team now, but I’m continuing to explore every possible option in the meantime.
I really appreciate any other ideas or feedback—thank you again!
