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How do I contact my expert or support through chat or email?
Hello,
I filed my taxes this year using the expert help, since I was outside of the states and I still am.
I'm not able to use my phone number to make or receive any phone calls. So I can't reach my expert through scheduling a phone call nor am I able to call them.
When I first applied and submit the paper I did receive a call on TurboTax's website, I also had the option to chat with them on the website.
My case now is that, I received my refund. However it's not the full amount, even after deduction the price for the service. I have the receipt and everything on my account.
I've been trying to reach anyone for help with no luck at all. And I would like to contact with any live person that will be able to assist me through emails, chat or a scheduled call through the website.
This is of utmost important and I would appreciate the urgency regarding this matter.