When paying for state filing, a payment window opens where you enter your payment data. Once the payment is accepted, the window closes and you're back in TurboTax.
It sounds like you're not making a clean connection with the billing servers. Have you tried disabling your anti-virus programs? Here's How to Turn Off Anti-Virus Programs.
If you Contact TurboTax Support and give 'billing' as your reason for the call, you can get a refund of duplicate charges.
@NickDC
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