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Is it a way to get around this error? This error keeps occurring right after I transmit my return. I've only filed one return so far, so not sure why the system thinks I used all five e-files already. Now I am trying to file my second return.
Error message: Your transmission didn't go through - Turbo tax was unable to send your return to the intuit electronic filing center, for the following reason: Transmission Failed: The IRS allows taxpayers to electronically file a maximum of 5 federal returns with the same phone number. This phone number has already been used to file 5 returns. By selecting continue, you can print and then mail your return(s). Professional taxpayers should use a professional product to e-file multiple returns.
I tried to purchase a second license code to see if that would work and it didn't. Spent 2-3 hours on the phone with customer service and they could not figure it out either. I just don't understand how my first return went through perfectly.
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March 22, 2025
2:54 PM