Many thanks for your reply. Yes, I am using he desktop $49 version and my 2023 return is on my C drive; TurboTax folder. I also tried making a small change to last year's return and saving it - hoping that would reestablish the correct path. I also tried uninstalling the 2024 TurboTax and redownloading and installing. I am quite befuddled as I have used TurboTax for decades and never run across this issue. Not that it matters much, but I have a degree in accounting and am now a retired CFO, so I'm feeling quite sheepish about being unable to solve this problem myself. I tried calling the helpline 3 times and the BOT could not grasp what my problem is. I also tried searching the web with the exact language of the error message. And tried searching inside TurboTax using their error message.
I find it peculiar that TurboTax does not provide context sensitive help within the program itself. Having to go outside the software leaves a user to seek help via very circuitous efforts such as this. It would seem much more straightforward if TurboTax had robust help linked to any active field in the software.
Any further suggestions will be greatly appreciated.
Cheers,
-Robert
