If there were no deductions made from your paychecks with regard to a cafeteria 125 plan, then the W-2 is most likely incorrect. If money was actually taken from your paychecks and never used, it is likely lost to you. Cafeteria plans generally have specific timeframes that the money can be used without it being forfeited.
The good news is that it is not reported on your tax return at all, so you do not need a corrected W-2 to file your return. However, you should keep pursuing this with your employer to learn whether it is a mistake and to make sure it is not being repeated for 2025.
@GeorgeRoy
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