jraycjay
New Member

Easy Step failed when I attempted to enter my Social Security data. All other Easy Step data inputs worked prior to this.

Easy Step failed when I attempted to enter my Social Security data.

Screen bumped back to "Your 2024 Income Summary" window.

Easy Step fails at this point.

Selecting "Update" does not work. Screen bumps back to "Your 2024 Income Summary" window.

I have used Easy Step all the way to "Retirement Plans and Social Security" with no problems.

I cannot enter my Social Security data. Selecting Save does not help.

Restarting TurboTax does not help. All other data entry using Easy Step prior to attempting to enter Social Security data worked OK.

This is a software issue with TurboTax.