No Change - Data import still does not work for Wells Fargo.
Downloaded fresh copy of TurboTax 2024.app at 7pm EDT 3/21/25.
This new copy has the same problem as the first copy I downloaded on 3/18/25.
Trying to import investment income from Wells Fargo or Wells Fargo Advisors.
Import from Bank Of America worked fine, so I know how to do this.
When trying to import from Wells Fargo Advisor, TurboTax fails to open a browser form.
When truing to import from Wells Fargo the browser form does open, but
I put in UN & PW for Wells Fargo, click Continue and soon get the error message:
Something unexpected happened and we can’t connect to Wells Fargo.
Try again in a few hours. (590)
But this error message is wrong. There must have been a log in to Wells Fargo.
I check that by separately logging in to the Wells Fargo web page using a browser and then looking at what their "manage connected apps" says. It shows the accounts I requested in the TurboTax form, information that could not be inside the Wells Fargo page if there had been no log in. And I can loop this as: Erase what is in the WF Connected Apps Manager; run TT again, and then relook at what is in the WF Connected Apps Manager. TT has again changed what is inside the WF web page.
Other things I tried:
delete cache in browser, change default browser, change to a third browser, turn off firewall,
reboot computer, use different computer, reboot modem, use on-line TurboTax
Don't want to manually input the income data. There is a lot of it.
Computer and Software:
M1 MacBook Air running OS 15.3.2
I paid for and click to download Premier, but the app name is TurboTax 2024.app
When I check "info" for this app it shows Kind: Application (Intel)
Looks to me as though this app shouldn't run at all on my Mac, but it does.
Patricia K Takken, [email address removed], [phone number removed]
